Terms & Conditions

Last updated: March 31, 2026

Tenovici Art Studio – Whispers of Colours

Overview

Whispers of Colours was created for collectors who see art not just as decoration, but as connection, memory, and meaning. It is a quiet archive of feeling in a fast world, where each piece becomes a moment to pause, reflect, and collect something truly human.

By subscribing to Tenovici Art Studio, you agree to the following Terms & Conditions.

Subscription Service

Each month, subscribers receive a carefully prepared envelope featuring a new archival fine art print of an original painting, created in acrylic or oil pastel. Each artwork begins as a hand-painted piece and is professionally reproduced for collectors.

  • This is a recurring monthly subscription
  • You will be billed automatically on the same date each month as your initial purchase
  • You may pause, skip, or cancel your subscription at any time via your customer account

By purchasing, you agree to recurring billing until cancellation.

Shipping Policy

To keep membership accessible, orders are shipped using standard postal services without tracking.

  • Orders are shipped during the last week of each month
  • Current scheduled dispatch date: March 29th
  • Cut-off date: 25th of each month

Shipping Examples:

  • Subscribe on or before the 25th → ships in the current month
  • Subscribe after the 25th → ships the following month’s edition

Delivery times (after dispatch):

  • UK: 3–5 business days
  • International: 7–10+ business days

Delivery times are estimates only and may vary depending on postal services.

Shipping Costs

  • UK orders: included in subscription price
  • International orders: £1.50 shipping contribution
  • Gift Memberships: free worldwide shipping

Shipping Method

To keep membership affordable and accessible, orders are sent using standard postal services without tracking.

Shipping is handled via:

  • Royal Mail (primary carrier)

Damaged or Incorrect Items

If your order arrives damaged, faulty, or not as expected, please contact us within a reasonable time at:

tenoviciartstudio@gmail.com

We will review your request carefully and work to resolve the issue where possible.

Delivery Issues (Lost or Missing Orders)

If your order has not arrived within the estimated delivery timeframes:

  • 1 week for UK orders
  • 2 weeks + for international orders

please contact us immediately at: tenoviciartstudio@gmail.com

In some cases, postal delays may occur. However, if your order is confirmed as missing or lost in transit, we will arrange a replacement and resend your order at no additional cost.

Returns & Refunds

As each product is a limited-edition, made-to-order art print:

  • All sales are final
  • Refunds are not offered unless items arrive damaged or defective

If your order arrives damaged, please contact: tenoviciartstudio@gmail.com

Membership Management

You can manage your subscription at any time, including:

  • Update address or payment details
  • Pause or skip a month
  • Cancel your membership

All changes can be made through your customer account.

If you are unable to access your account, please contact support.

Personal Data

We collect personal information (such as name, email, and address) solely for the purpose of processing and delivering orders.
We do not sell or share your data with third parties.

Final Note

This subscription is built on connection between artist and collector, moment and memory, feeling and form. Each piece is created with intention and meant to be lived with, not only seen.